Elements Gallery in WORD 2008

[mbt]

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel I can see the header details for the elements gallery (Smart Art / Word Art etc) but cannot open the "next level" - eg. in Document Elements, I cannot access Header / Footer options and in Word Art cannot access the different text options (eg 3D) - these options disply OK in both Excel and P/point - HELP!!

 

[mbt]

I can see the header details for the elements gallery (Smart Art / Word Art etc) but cannot open the "next level" - eg. in Document Elements, I cannot access Header / Footer options and in Word Art cannot access the different text options (eg 3D) - these options disply OK in both Excel and P/point - HELP!!

Is there anyone able to assist with this query - I have visited several websites without success - the icon in the standard toolbar shows "on", but none of the element options are visible - or am I asking forlornly??

 

[CyberTaz]

Confirm that Office is fully updated to 12.2.3 & that you're at 10.5.8 with
OS X. Run Disk Utility - Repair Disk Permissions, restart your Mac & see if
the situation continues.

If it does, is this a new installation (one which has been this way all
along) or was the Gallery working OK but has now stopped?

If it's a new development what else may have changed on your Mac at around
the same time? New software, utility, helpers/haxies installed,
moving/removing anything in the MS Office 2008 folder?

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[SMH]

I seem to have the same problem as well. The Elements Gallery worked fine until I tried it today. Running Disk Utility did not help. Trying to insert the Document Elements (Table of Contents, Bibliography) from the Insert menu does not work either. Please help!

 

[mbt]

Confirm that Office is fully updated to 12.2.3 & that you're at 10.5.8 with

> OS X. Run Disk Utility - Repair Disk Permissions, restart your Mac & see if
> the situation continues.
>
> If it does, is this a new installation (one which has been this way all
> along) or was the Gallery working OK but has now stopped?
>
> If it's a new development what else may have changed on your Mac at around
> the same time? New software, utility, helpers/haxies installed,
> moving/removing anything in the MS Office 2008 folder?
>
> Regards |:>)
> Bob Jones
> [MVP] Office:Mac
>
>
>
> On 2/5/10 4:45 AM, in article (e-mail address removed)2ac0,
> "[email protected]" wrote:
>
>
> Dear CyberTaz,

Tried your suggestions - while there were some parts of the disk that required repair (per the disk utility log), and re-started my Mac - unfortunately, still no Elements Gallery. Confirmed versions of Office Word is 12.2.3 and OS X 10.5.8. To the best of my knowledge, this is "new" problem - ie it used to work (can't recall exactly when it stopped working, as I use it intermittently) and I don't believe that there has been any changes to the Office 20058 folder...so, am I destined to never see the Gallery again??

Thanks for your suggestions to date.

 

[CyberTaz]

Tried your suggestions - while there were some parts of the disk that required
repair (per the disk utility log), and re-started my Mac - unfortunately,
still no Elements Gallery. Confirmed versions of Office Word is 12.2.3 and OS
X 10.5.8. To the best of my knowledge, this is "new" problem - ie it used to
work (can't recall exactly when it stopped working, as I use it
intermittently) and I don't believe that there has been any changes to the
Office 20058 folder...so, am I destined to never see the Gallery again??

Thanks for your suggestions to date.

I certainly wouldn't say you'll never see it again, I'm just not yet sure
what to do to make it happen This is a new one, but we'll figure it out.

Try these diagnostics first & reply with findings for each:

1- Hold Shift while launching Word.

2- Log out, hold Shift while you log in, then launch Word as usual.

3- Create a new User Account, log in & launch Word.

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[mbt]

Dear CyberTaz,

Tried option 1 - hold shift/launch Word - no effect; the "formatting palette" appeared at launch, which is not normal, but still no elements gallery.
Re Options 2 & 3 - this Mac is a single user system (ie no individual A/C's exist...other than mine) - do I need to complete these steps? If yes, I don't even know how to create a new account - sorry, bit new to this sort of game...any clues would be appreciated.

Thanks again for your help..

 

[CyberTaz]

Yes, those diagnostic steps would be most helpful in determining where the
problem actually lies. Until that's determined it's pointless to simply
throw mud at the wall hoping some will stick

#2 is simple as long as you know what your OS X password is... Just go to
the Apple Menu, select Log Out & confirm Yes if necessary. Then type your
password & hold Shift while you complete the log in.

#3 requires going to System Preferences - Accounts to create a new User
Account. Complete instructions are available in OS X Help - as you'll see,
it isn't difficult at all. In fact, it's highly advisable that you do so
anyway rather than continuing to operate as the Admin User.

Regards |:>)
Bob Jones
[MVP] Office:Mac