Email address auto-complete is intermittent

[toby]

I have outlook 2003 SP3 fresh install

My autosuggest works until I reboot. I cannot find a nk2 file
anywhere on my system. I can do a new email and put in an address
which outlook remembers until I reboot and it starts again as if the
cache has been wiped.


Any help would be great.

 

[Russ Valentine [MVP-Outlook]]

You do have an NK2 file. You must not have searched correctly.
Outlook's autocompletion function is very fragile and often stops working.
You'll have to create a new profile to get it working again--for a while.

 

[Brian Tillman]

I have outlook 2003 SP3 fresh install

My autosuggest works until I reboot. I cannot find a nk2 file
anywhere on my system.

Open Windows Explorer and enter

%AppData%\Microsoft\Outlook

in the Address field. Click Go. You'll see the NK2 file there.