Email addresses in contacts

[HW]

Had to have my hard drive replaced (in case this info is necessary) and lost
all addresses in outlook 2003. Have retyped many addresses back in but the
system won't allow me to add an email address to the contact's page (where
numbers, addresses, etc are located). What the heck? When I type it in and
try to save it, it disappears. I'm totally baffled on this

 

[Brian Tillman [MVP-Outlook]]

Had to have my hard drive replaced (in case this info is necessary) and lost
all addresses in outlook 2003. Have retyped many addresses back in but the
system won't allow me to add an email address to the contact's page (where
numbers, addresses, etc are located). What the heck? When I type it in and
try to save it, it disappears. I'm totally baffled on this

If you lost your Contacts, then you must have lost all your mail, tasks,
calendar, and all other Outlook items because they're all kept in the same
file. Is that what happened? why weren't you making regular backups?
Describe exacly what steps you're using to add the contact data, what buttons
and fields you click, and what views you're using. A complete description
would be something like this: "First, I click Start>Microsoft
Office>Microsoft Office Outlook. Then, when Outlook appears, I press Ctrl+3
to display the Contacts view of the Navigation Pane. I then click the
Contacts folder. It displays using the Address Cards view. I double-click a
contact to open it, then select the E--mail field. I enter the e-mail
address, then click Save and Close. I reopen the contact record and the
e-mail field is empty again." Tell us every step so we can reproduce it.