email attachments open too slowly

B

Bob B

I'm running Outlook 2000 on a network. When I try to open
email attachments such as MS Word or Excel, it takes too
long (5-10 seconds). If I save the file and open it
directly, it opens "instantly".

Any ideas of why access through Outlook is so slow?

Thanks

Bob
 
G

Greg Mansius [MSFT]

Bob,

Does it take as long to open the attachment the second time you open it
(from the same email message)? The second opening of the attachment should
open it from a cached copy (local). Also, anti-virus software (client or
server) can cause problems like this. So, is everyone affected by this
problem or just your machine?

Thanks,
 

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