Email Attachments

[Dexter Southerland]

Hi,
We have the autolink of email of a bussiness contact setup. We have a
problem that email attachments are not accessable but by the person who sent
it. We need the whole team to see it.

Thanks
Dexter Southerland

 

[Kalim]

BCM is not capable of this. Attachments in an email linked to a record will
only be available to the person that linked to the record as the attachments
only exist on their machine.
A nice work around is to store the documents on a shared drive that everyone
has access to and create a "file" history item that points to the location of
the document on that drive.

Kalim