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I have a client in an Exchange server 2003 environment who, when she is using
Word 2003 does not have an email button on the standard toolbar. It's just
not there. This may/may not be related but when she tries to click on an
email address in any website so that she goes right to a new email she gets
an error message that says "Cannot start Microsoft Outlook. The operation
failed. An object could not be found". She was recently upgraded to Office
2003 from Office 2000. I have run Office updates, detect and repair, I have
done a clean uninstall of Office 2000 and 2003 and reinstalled 2003. The
problem still exists. I logged into the machine as myself and I do not have
the problem. My guess is that it is her profile. I tried renaming her profile
folder to something like username.old but Windows wouldn't let me do it
because it says the profile is in use. Any ideas are greatly appreciated.
Word 2003 does not have an email button on the standard toolbar. It's just
not there. This may/may not be related but when she tries to click on an
email address in any website so that she goes right to a new email she gets
an error message that says "Cannot start Microsoft Outlook. The operation
failed. An object could not be found". She was recently upgraded to Office
2003 from Office 2000. I have run Office updates, detect and repair, I have
done a clean uninstall of Office 2000 and 2003 and reinstalled 2003. The
problem still exists. I logged into the machine as myself and I do not have
the problem. My guess is that it is her profile. I tried renaming her profile
folder to something like username.old but Windows wouldn't let me do it
because it says the profile is in use. Any ideas are greatly appreciated.