email, calendar, contact items open slowly

[jedinmt]

I have Outlook 2002 on a Windows XP machine with SP2.
Email messages, calendar and contact items open very slowly.
e.g. when I double-click on an email messages, it takes ~6 seconds to open.

Found a MS KB article that alternate input (handwriting, speech) might be
the culprit. Followed the instructions (related to removing ctfmon.exe from
the registry) and that made no impact.

I have Norton Antivirus 2005 running and up to date.
I have Spy Sweeper 3.5 running and up to date.
They detect nothing.

I have Windows XP and Office XP up to date.

What do I do?

 

[Milly Staples [MVP - Outlook]]

Do you have Messenger integration active? If yes, try disabling it.
Tools->Options->Other.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, jedinmt asked:

| I have Outlook 2002 on a Windows XP machine with SP2.
| Email messages, calendar and contact items open very slowly.
| e.g. when I double-click on an email messages, it takes ~6 seconds to
| open.
|
| Found a MS KB article that alternate input (handwriting, speech)
| might be the culprit. Followed the instructions (related to removing
| ctfmon.exe from the registry) and that made no impact.
|
| I have Norton Antivirus 2005 running and up to date.
| I have Spy Sweeper 3.5 running and up to date.
| They detect nothing.
|
| I have Windows XP and Office XP up to date.
|
| What do I do?