Email Contacts and Emails Deleted

[socalaly]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Email Client: pop

Today We started the computer and went to add another identity and selected change identity. When we went back to the old identity everything was gone.. All emails all contacts.. HELP how do we get it back?

 

[Ed Kimball]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Email Client: pop

Today We started the computer and went to add another identity and selected
change identity. When we went back to the old identity everything was gone..
All emails all contacts.. HELP how do we get it back?

Your Identity is a folder inside ~/Documents/Microsoft User Data/Office 2004
Identities. If it was the original identity created when you first opened
Entourage, it should be called Main Identity. Find or recover that folder
and put it back where it belongs. (Note that if you recreated that identity,
it will have an empty Database and give exactly the symptoms you described.
You must find the one that existed when you added the new identity.)