email disappears from the inbox using Outlook 2007

[Tommy]

This is really weird. We are connected to an Exchange server 2003 and using
Outlook 2007. About every 3 or 5 week all the emails from the inbox
disappears. Sent Items other folders are intact. Is there some sort of
setting problem with Outlook 2007 or is it not talking with Exchange 2003
correctly?

What i have done to Troubleshoot:

1. View setting is set for on messages.
2. It is not configured to deliver email to a personal folder.
3. Archive is not turn on.
4. Searched for archive and personal folders, missing emails are not there.
5. No rules and alert are set.

I might have left out other things I have tried.

Pls help!!!

 

[Judy Gleeson \(MVP Outlook\)]

Are you synchronising with any devices?
Do you have any addins?

You could try resetting the view using the command line switch. Be aware
that customised views are effected.

Regards

Judy Gleeson
MVP Outlook

www.judygleeson.com
www.deskdoctors.com
Want to be more productive? Outlook 2003 user? Read "7 settings all Outlook
2003 users should change" at www.pragmatix.com.au