Email display name when printing

P

pdrp

I have one user who all of a sudden has the following print at the top
of emails instead of his name:

/o=xchg/ou=first administrative group/cn=recipients/cn=userid (where
userid is his)

It's a 2003 Exchange server (not SB) and Outlook 2003. He was printing
fine until about two days ago. I've made no changes to the Exchange
server, or to his account whatsoever. The server has been running
flawlessly for over a year, and his account has been on it for that
time. He is running on a laptop in cached mode, but that has also been
the case for over a year. His credentials show up correctly in the
Global Address List.
 

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