email format

[Dataskate]

I would like to use the email format I saved automatically when I start a new
email. I have selected a stationary (Technical) and changed the font I've
selected to be used every time (selected "always use my fonts"). I have even
saved this as a theme. However, no matter what I do, when I start a new
email, the wrong font shows up (Arial) and I have to select the "Clear
formatting" button to start typing in the font I want or reselect the font
from Arial to the one I want. I have gone to offline and online help to no
avail.

I would appreciate some help. This has become frustrating.

 

[Brian Tillman]

I would like to use the email format I saved automatically when I
start a new email. I have selected a stationary (Technical) and
changed the font I've selected to be used every time (selected
"always use my fonts"). I have even saved this as a theme. However,
no matter what I do, when I start a new email, the wrong font shows
up (Arial) and I have to select the "Clear formatting" button to
start typing in the font I want or reselect the font from Arial to
the one I want. I have gone to offline and online help to no avail.

I would appreciate some help. This has become frustrating.

And you don't think mentioning your Outlook version and mail editor are
important?