Email Hyperlink Trouble

[Amanda]

I have recently created a newsletter for myu office using
one of the Microsoft Templates. However, when I place an
email address in the document and try to set it up as aa
hyperlink, rather than opening my outlook and sending a
new message, it sends me to "My Documents" or the location
where my newsletter is saved on my PC. I have tried to go
through the Help, but to no avail. I also made sure that
the address was typed properly and that it was set up as
mailto: .....but still it only sends me to "My Documents".

Can someone help?

 

[Shauna Kelly]

Hi Amanda

Try deleting the hyperlink and starting again. Insert > Hyperlink. Click the Email Address button and fill in the dialog box. If you
have an old version of Word, you may not have an Email Address button, but you may have a box called Link to File or URL. If so,
then in that box type mailto: and the email address, without any spaces (eg mailto:[email protected]).

But for this to work, Outlook has to be set up as the default mail client. To do that, in Outlook, try Tools > Options > Other.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word
Melbourne, Australia