Email layout changes when sent (font size/bold etc)

I

Issei Yakamoto

Hi,

We have a problem with emails which layout are changed after being
sent.

* Formatting changes (normal text gets bold, underlined)
* Font types changes (also standard fonts like arial)
* Font sizes change (is increased, mostly from 10 to 12)
It happens with whole sentences/paragraphs.
* The email in the 'Sent items' is ok
* Email received is not ok.

Server: Exchange Server 2003 Sp2, Exchange Server 5.5 SP4/Faxination
(to be retired).
Clients : Outlook 2000, 2002 and 2003 (mostly 2002, 2003).

We had this problem already in 2004 when we were still on Exchange 5.5
with Outlook 2000 clients.

Anyone have a clue what is causing this and what the solution is ?

Regards
Issei
 

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