Email Mail Merge Error

[SobeUK]

When I use the eMail Mail merge function I get the error that Wor
cannot find the MAPI mapi32.dll and that there is no email syste
installed. Funny that because the client computer I use has Outloo
installed and open at the time. Any ideas?

How do we get Word to recognise that Outlook is installed? Bot
versions are XP.

Strange also because from word we can successfully send emails usin
Outlook.

Any ideas?

Cheers
:confused

 

[Peter Jamieson]

It is usually worth checking that Outlook is set up as the default e-mail
client, typically in IE Tools|Internet Options|Programs. Sometimes an
inability to connect to MAPI can be fixed by ensuring that the WIN.INI in
your Windows folder contains at least

[Mail}
MAPIX=1

and preferably

[Mail]
MAPI=1
CMC=1
CMCDLLNAME=mapi.dll
CMCDLLNAME32=mapi32.dll
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1

However, if that stuff is not present, the merge to e-mail option in Word is
usually not enabled at all. So in your case I would guess that it is. If
so...

Where is mapi32.dll on your system?

Is it in any of the folders on the PATH?

You may be able to find out both these pieces of information by looking at
Word Help|About|System Info|Software Environment|

then Environment Variables|PATH for the PATH

and Loaded Modules, look for mapi32.dll