Email Marketing Service says it sends but not sending

[Joanne]

I have tried everything I can think of but the email marketing service in
business contact manager doesn't actually send anything. It wouldn't allow me
to send a test email so I figured it wasn't actually sending to my contacts,
so I created one that I was the only recipient. It says it was delivered, it
was not... I did try and see if there were any updates I was missing, but
no, there weren't. I am frustrated, any ideas?

 

[Carol]

I have tried everything I can think of but the email marketing service in
business contact manager doesn't actually send anything. It wouldn't allow me
to send a test email so I figured it wasn't actually sending to my contacts,
so I created one that I was the only recipient. It says it was delivered, it
was not... I did try and see if there were any updates I was missing, but
no, there weren't. I am frustrated, any ideas?

I experienced the same thing on the evening of Dec 17. the report listed all
the emails were sent yet no one received it including me on my home computer.
I spent all day looking up what might have gone wrong. I did sign up on MSN
Live today. I will check tomorrow at the store if that made any difference
and it really does send the emails. This was my first email marketing
campaign. I wish there was more support on this.

 

[Joanne]

I had already signed up for MSN Live, it didn't help me, really hope someone
has the answer...

 

[Raul Thomas]

Hi Joanne

I test the same at my end and it works as expected .When you launch the
e-mail marketing campaign , how many credits does it show in your case ?

 

[DaveK]

I'm having the exact same problem. I sent a test email to myself and it
never arrived. Anyone have an idea what the problem might be?

 

[caragee]

I just went through the exact same thing. I've checking and rechecking my
email for the past hour and nothing has arrived. Frustrating. I'm also trying
to find information about how much the plans are because 300 a month is not
enough. any help would be appreciated.