email merge greyed out

O

ollewis

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I am tring to mail merge a word 2008 file with an excel 2008 mail list, and send it out via Entourage. I have set it up as my default mailer.
The Generate Email Merge icon is greyed out. How do I get it to work?
 
M

Michel Bintener

Are you sure Entourage is set as the default email application? Just to be
safe: quit Word, then open Entourage, go to Entourage>Preferences,General
and click on the button that sets Entourage as the default e-mail client.
Once you've done that, reopen your Word document. Is the Email merge button
still greyed out?
 

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