Email Merge Problem

[Julie in OK]

I want to send an email merged with an Excel database. There are no problems
going through the email merge process in Word 2003. At the end of the
process, the system appears to run through the email addresses, but no emails
are sent. Can anyone help?

 

[Doug Robbins - Word MVP]

See if the following article helps:

http://tips.pjmsn.me.uk/t0002.htm


--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

 

[Julie in OK]

Doug - Thanks for the link. The article suggests that the problem is that
the email option is greyed out. That is not the case. I can proceed
completely through the process with no problems. It's at the end when it is
suppose to produce the emails that nothing happens. Any other suggestions?

 

[Doug Robbins - Word MVP]

Is the version of Outlook the same as the version of Word?

You should check that all of the requirments mentioned in the article are
present anyway.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

 

[Julie in OK]

Yes - both are 2003. Per the article, I went into Internet Explorer to
ensure that Outlook was designated for my email.