Email Merge Problem

[Roadapple Red]

I have set up a database in Word that includes the email address. I have
merged this email address into the document I wish to send. But when I get
to the "finalize distribution settings and send the messages" I am unable to
send the messages. The Merge to E-Mail dialogue box opened in the To line
there does not appear an actual email address. What appears is simpy "EMAIL"
When I click "OK" the dialogue box disappears and no messages were sent. I
presume that the actual email addresses should appear in the To box and I
should be able to scroll down to see all the email addresses that should be
picked up from either the letter I wish to send or from the database. Can
someone please tell me what I am doing wrong and how to fix it. Thx.

 

[Doug Robbins - Word MVP]

When you choose email as the destination for a mail merge main document, a
dialog box will open that contains a list of the fields in the data source
and from that list you select the field that contains the email address.
That dialog box will not display the actual email addresses.

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Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP