email merge

[jpodell]

I already merged my contacts list, which included emails as well as name and
company, from excel 2003 into my letter on word 2003. Now, when I click on
the email merge button it won't email. I usually use thunderbird as my email
client but i read on the word help site that I needed to use a compatable
email client so I set up outlook 2003 to carry my email. I have tried sending
my test copy to myself in different formats but this does not work either.
When I tried to send the whole list the program looked like it was busy for a
few moments but it didn't actually do any
thing. Am I doing something wrong?

 

[Peter Jamieson]

Did you set up Outlook to be your default e-mail program (e.g. in Control
Panel|Internet Properties|Programs). Typically you would see a whole bunch
of security-related messages when you merge to e-mail via Outlook, and if
you are not, that suggests that Word might still be sending to Thunderbird.

Peter Jamieson

 

[jpodell]

Amazing! Thank you soooooo much!
~Jessie

Did you set up Outlook to be your default e-mail program (e.g. in Control
Panel|Internet Properties|Programs). Typically you would see a whole bunch
of security-related messages when you merge to e-mail via Outlook, and if
you are not, that suggests that Word might still be sending to Thunderbird.

Peter Jamieson

 

[hempturtle]

I just did a mail merge via my Outlook contacts, but do not see it in my
"Sent" Box. When I completed the merge, it went thru the list of names &
appeared to have been sent...so I was just wondering how to confirm.

 

[Peter Jamieson]

1. Therew are two different things, logically speaking:
a. your data source (in your case, Outlook Contacts)
b. your default e-mail program, which might or might not be Outlook. It
probably /is/ Outlook, but please check in IE|Tools|Internet
Options|Programs.

If the default is Outlook, then all I can say is that a number of people
have reported the "disappearing e-mails" problem, but no-one has yet been
able to pin down the reason. The two best bets seem to be:
a. have you got more than one Outlook account? If so, can you get rid of
one of them (unfortunately, it's not really obvious how to check that, or
thow to delete accounts, but see what you can see anyway)
b. can you try using Office Help|Check and Repair?

(If you look back in this group using Google Groups you chouls find other
suggestions I've posted)

Peter Jamieson