email messages aren't left on server when using outlook

O

owentrvl

I have comcast.net; when I'm on a remote computer, I'm not getting any
emails. They go to outlook only. I have the box checked to have the emails
stay on the server for 5 days. Any suggestions? Thanks. Margaret
 
M

Milly Staples [MVP - Outlook]

From where are you trying to access the emails? Webmail? Outlook Web
Access? VPN? HTTPS over RPC?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, owentrvl asked:

| I have comcast.net; when I'm on a remote computer, I'm not getting any
| emails. They go to outlook only. I have the box checked to have the
| emails stay on the server for 5 days. Any suggestions? Thanks.
| Margaret
 
M

Milly Staples [MVP - Outlook]

Do you have an AV scanner set to integrate with your local copy of Outlook?
If yes, try turning off the integration as it sometimes interferes with the
"handshake" between the mail server and your Outlook and can have some
unintended consequences.

Also, is this an "alias" mailbox that others in your household may be
accessing for mail sent to (e-mail address removed) with you being
(e-mail address removed)? Do they also have the option set to leave mail on the
server?


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, owentrvl asked:

| mail on comcast.net website.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| From where are you trying to access the emails? Webmail? Outlook
|| Web Access? VPN? HTTPS over RPC?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, owentrvl asked:
||
||| I have comcast.net; when I'm on a remote computer, I'm not getting
||| any emails. They go to outlook only. I have the box checked to have
||| the emails stay on the server for 5 days. Any suggestions? Thanks.
||| Margaret
 

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