Email Messages document type grayed out

[Al Boyce]

I am trying to create a mail merge to Email in Word 2002, but in document
types, the "Email Messages" and "Faxes" options are grayed out. Does anyone
know what I have to do to get this function activated?

Thanks!

Al Boyce

 

[Doug Robbins - Word MVP]

Create a Form Letter and when you execute the merge, select email as the
destination of the merge.

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Hope this helps
Doug Robbins - Word MVP