Email not sent in HTML format

[Priya]

During Mail Merge operation, Merge to Email function, if I choose HTML as my
Mail format, no emails are sent. Using Plain text or Attachment does not
give that problem. I am using Word 2002, Outlook 2002, Service Pack 3. Is
there some settings on Word or Outlook which affects this?
Can anyone please help me out on this?

Thanks,
Priya

 

[Graham Mayor]

Word does not currently support html e-mail merges.

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Graham Mayor - Word MVP


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[Tom Welch]

I have a clinet running Word 11.0 Build 6359 who cannot merge to HTML email.
My boss is running the same version and build and is able to merge to HTML
email. I am running version 11.0 with Build 6502 and cannot merge to HTML
email. THere has to be more to it than the message below