Email not showing up in Entourage

[JCA1970]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: imap

I have a MobileMe account and until yesterday it had been operating pretty well.

I was in the middle of checking my emails when all the folders disappeared of the MM account. I had to subscribe to them again even though I hadn't done or touched anything to unsubscribe in the first place.

Now though there are emails which are in my MM account but that are not being downloaded to entourage. I have only found a couple but it is very frustrating.

Has anyone else come across this?

 

[Michel Bintener]

No, I haven't. To get the missing messages back into Entourage, select the
folder in which they are meant to be, then ctrl-/right-click and select
"Repair Message List" from the contextual menu. This forces Entourage to
empty its local cache and to re-download everything from the MobileMe
servers.

If the problems persist, you may be experiencing the early symptoms of
database corruption, in which case you will have to rebuild your database.
See here for more details:

<http://www.entourage.mvps.org/database/rebuild.html>

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: imap

I have a MobileMe account and until yesterday it had been operating pretty
well.

I was in the middle of checking my emails when all the folders disappeared of
the MM account. I had to subscribe to them again even though I hadn't done or
touched anything to unsubscribe in the first place.

Now though there are emails which are in my MM account but that are not being
downloaded to entourage. I have only found a couple but it is very
frustrating.

Has anyone else come across this?

--
Michel Bintener
Microsoft MVP
Office:mac (Entourage & Word)

*** Please always reply to the newsgroup. ***

 

[JCA1970]

SO I rebuilt the database, and tried Repair Message List, but there are still emails that aren't being synched from MobileMe.

Anyone got any other suggestions?

 

[William Smith [MVP]]

SO I rebuilt the database, and tried Repair Message List, but there
are still emails that aren't being synched from MobileMe.

You may have possibly received a corrupt message or one that Entourage
thinks is corrupt.

Look for unusual messages (usually spam) or messages with large attachments.

Also, try connecting to your MobileMe account with Apple's Mail and see
if the problem persists.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>