email notification (not receving mails)

[ashagouda]

Hi friends,


Resources are not receving mails, when the status reports are sent
to them.

I dont get any error wehn i send a archived status report.

Am confused about this please help...

Also want to create a custom email notification

Want to send emails to the executives when the, when the plans are
published, please
guide me in this regard


Regards
Ash

 

[Marc Soester [MVP]]

Hi Ash,

there are several reasone why the resources dont receive an email. Firstly I
would check that an email is maintained for the users. If this is the case,
the users may have changed the email notification settings in PWA ( on the
home page). If htis is not the case, I would check the event log on your
application server.

In regards to customising an e-mail notification, unless you costum develop
this functionality, Project Server will not be able to accomodate for htis
out of the box.
Hope this helps