email notification sound not working

[matanuska]

I cannot get Outlook 2003 to automatically play the email notification sound
on my new computer (MCE 2005). The sound is set correctly in control panel ->
"sounds and audio devices" and works fine. When I check the advanced email
tab in Outlook, all of the boxes are checked. If I then hit the OK button,
the sound will play every time a new message comes in, but only while that
session of Outlook is active. When I close the program and restart - NO
SOUND! I have to go through the whole process to manually "enable" the sounds
again. It's almost like Outlook isn't saving the settings from one seesion to
the next (although the boxes are still checked every time I look). This isn't
a critical error but one of those little things that drives one NUTS! Anyone
have any ideas?

 

[Milly Staples [MVP - Outlook]]

Do sounds in other programs work correctly after shutdown and restart? If
yes, then I would try a Detect and Repair found under Help in any Office
program.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, matanuska asked:

| I cannot get Outlook 2003 to automatically play the email
| notification sound on my new computer (MCE 2005). The sound is set
| correctly in control panel -> "sounds and audio devices" and works
| fine. When I check the advanced email tab in Outlook, all of the
| boxes are checked. If I then hit the OK button, the sound will play
| every time a new message comes in, but only while that session of
| Outlook is active. When I close the program and restart - NO SOUND! I
| have to go through the whole process to manually "enable" the sounds
| again. It's almost like Outlook isn't saving the settings from one
| seesion to the next (although the boxes are still checked every time
| I look). This isn't a critical error but one of those little things
| that drives one NUTS! Anyone have any ideas?

 

[matanuska]

Thanks Milly,

I just tried that and got an installer error saying "This patch could not be
opened...". Sounds like there are bigger issues here? This is a new computer
and I'm using the trial version of Office 2003 that came preinstalled. Should
I try a new install? I have a set of registered Office 2003 disks I could use.

Thanks again

 

[Milly Staples [MVP - Outlook]]

If I were you, I would uninstall the trial version, reboot, and then install
your retail version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, matanuska asked:

| Thanks Milly,
|
| I just tried that and got an installer error saying "This patch could
| not be opened...". Sounds like there are bigger issues here? This is
| a new computer and I'm using the trial version of Office 2003 that
| came preinstalled. Should I try a new install? I have a set of
| registered Office 2003 disks I could use.
|
| Thanks again
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Do sounds in other programs work correctly after shutdown and
|| restart? If yes, then I would try a Detect and Repair found under
|| Help in any Office program.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, matanuska asked:
||
||| I cannot get Outlook 2003 to automatically play the email
||| notification sound on my new computer (MCE 2005). The sound is set
||| correctly in control panel -> "sounds and audio devices" and works
||| fine. When I check the advanced email tab in Outlook, all of the
||| boxes are checked. If I then hit the OK button, the sound will play
||| every time a new message comes in, but only while that session of
||| Outlook is active. When I close the program and restart - NO SOUND!
||| I have to go through the whole process to manually "enable" the
||| sounds again. It's almost like Outlook isn't saving the settings
||| from one seesion to the next (although the boxes are still checked
||| every time I look). This isn't a critical error but one of those
||| little things that drives one NUTS! Anyone have any ideas?

 

[matanuska]

I just checked and even though the repair thing crashed, now the sounds are
working correctly. Go Figure!!!

I like the idea of doing a clean Office reinstall from my disks. I also have
the problem of not being able to run Office auto-update from the Microsoft
website. I get a similar error message saying it can't find the installer
*.msi files.

What's the standard procedure for saving all emails before reinstalling?

Thanks again

 

[Ben M. Schorr - MVP]

Check this page for all you need to know:
http://www.slipstick.com/config/backup.htm

--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

I just checked and even though the repair thing crashed, now the sounds are
working correctly. Go Figure!!!

I like the idea of doing a clean Office reinstall from my disks. I also
have
the problem of not being able to run Office auto-update from the Microsoft
website. I get a similar error message saying it can't find the installer
*.msi files.

What's the standard procedure for saving all emails before reinstalling?

Thanks again

If I were you, I would uninstall the trial version, reboot, and then
install
your retail version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, matanuska asked:

| Thanks Milly,
|
| I just tried that and got an installer error saying "This patch could
| not be opened...". Sounds like there are bigger issues here? This is
| a new computer and I'm using the trial version of Office 2003 that
| came preinstalled. Should I try a new install? I have a set of
| registered Office 2003 disks I could use.
|
| Thanks again
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Do sounds in other programs work correctly after shutdown and
|| restart? If yes, then I would try a Detect and Repair found under
|| Help in any Office program.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, matanuska asked:
||
||| I cannot get Outlook 2003 to automatically play the email
||| notification sound on my new computer (MCE 2005). The sound is set
||| correctly in control panel -> "sounds and audio devices" and works
||| fine. When I check the advanced email tab in Outlook, all of the
||| boxes are checked. If I then hit the OK button, the sound will play
||| every time a new message comes in, but only while that session of
||| Outlook is active. When I close the program and restart - NO SOUND!
||| I have to go through the whole process to manually "enable" the
||| sounds again. It's almost like Outlook isn't saving the settings
||| from one seesion to the next (although the boxes are still checked
||| every time I look). This isn't a critical error but one of those
||| little things that drives one NUTS! Anyone have any ideas?