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Foti
We have two administrative projects. One is called “Administrative Time†for
capturing non-productive time (vacation, etc). The other is called “IT
Supportâ€. It is a project with individual tasks for each on going support
effort. It is just a way to capture production support time.
When a resource books time to a task in the “IT Support†project, the
administrator receives an email notification. When a resource books time to a
task in the “Administrative Time†project and email notification is sent to
both the admin AND me, the person who created the “Administrative Timeâ€
project.
What I want to happen is the resource’s supervisor (as defined by the RBS)
to receive the email notification. I do not care whether or the administrator
recieves an email. But I need to be sure the supervisor receives one.
Any ideas would be appreciated.
capturing non-productive time (vacation, etc). The other is called “IT
Supportâ€. It is a project with individual tasks for each on going support
effort. It is just a way to capture production support time.
When a resource books time to a task in the “IT Support†project, the
administrator receives an email notification. When a resource books time to a
task in the “Administrative Time†project and email notification is sent to
both the admin AND me, the person who created the “Administrative Timeâ€
project.
What I want to happen is the resource’s supervisor (as defined by the RBS)
to receive the email notification. I do not care whether or the administrator
recieves an email. But I need to be sure the supervisor receives one.
Any ideas would be appreciated.