Email opens file as presentation instead of slideshow

[MF]

Hi,

One of my email accounts always tries to open a slideshow as a powerpoint
presentation, therefore I can't see the slideshow and get an error message
because the file is not a presentation , but a slide show.

PS - when I try forwarding that message to another email account, it opens
perfectly.

Thanks much.

 

[Michael Koerner]

PowerPoint can only open in one of two ways, either in the edit mode or the
slideshow mode, depending on the file extension of the presentation, which
is either .ppt or .pps. What is the error message your receiving?

 

[MF]

It is pps, but for some reason my email account tries to open as
presentation. It opens a blank presentation. If I try to save it to 'my doc'
and open afterwards, I get an error message saying

"Powerpoint can't read the outline from <file name>.ppt. No text converter
is installed for this file type"

 

[Michael Koerner]

On that machine, I would start by doing a detect and repair in PowerPoint.
also make sure that you have all the latest patches installed for you
version of PowerPoint.Your not by chance trying to open a PowerPoint 2007
file with an earlier version of PowerPoint?

 

[MF]

Nope.
I have 2007 MS powerpoint (I have windows vista running) and am trying to
open a pps from 2003 version.
I just did the detect and repair (the equivalent for the 2007 version) but
am not sure about the latest patches. How do I make sure I have them
installed?

thanks.

 

[Michael Koerner]

Here is a solution to your problem posted earlier by Glenna Shaw PowerPoint
MVP

See: http://support.microsoft.com/kb/924074

PowerPoint

When you use the Open dialog box or when you use a drag-and-drop operation
to move the file into the version of PowerPoint that you are using, you
receive the following error message:
PowerPoint can't read the outline from filename. No text converter is
installed for this file type.
When you double-click the file in Windows Explorer, the file opens
correctly.

To resolve this issue, install each update for your version of the Office
program.