email ordering

E

Ed

I'm using Outlook 2007 SP2. I have it configured to automatically read
emails every few minutes, and I have some rules which cause a window to pop
up notifiying me when a new email arrives. I've noticed something that's a
little annoying, although obviously not a huge problem, that would be helpful
to correct.

When I have several emails to read, generally I start reading from the
bottom of the list, i.e. I read the oldest emails first, and after reading an
email, I click the up arrow icon to advance to the next email. Normally,
that gives me the next email, chonologically, in the inbox. However, if
while I'm reading an email, a new email comes in and a notification message
pops up for the new message, when I click the up arrow, I don't get the next
message chronologically in the inbox, but instead I get the new message that
just arrived. When I read that new message and click the up arrow, no more
messages come up, suggesting that there are no more messages to read. In
fact, Outlook skipped over several messages. I would prefer that when I
click the up icon, that it doesn't skip to the newest message that just
arrived but continues to read them in chronological order. Is there a
setting to change this, or is this just a bug in Outlook?
 
D

Diane Poremsky [MVP]

No, you can't change it. I'm not sure it's a true bug - the new message
takes focus when the window refreshes.

FWIW, you could use Outlook 2007's Unread folder (or search folders) to
group the new mail together. It shouldn't change focus when new mail
arrives.

--
Diane Poremsky [MVP - Outlook]

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