Email received as eml

R

redrock

Using Outlook 2003 for email. Can no longer open my .eml messages. Receive
alert "The form required to view this message cannot be displayed. Contact
your Administrator."
I previously had Outlook 1997 on my HD and removed it. Now I can't open .eml
attachments where I could before.
Any thoughts?
Have changed my file types from Outlook Express to Outlook to no benefit.
Get the same alert.
 
S

Sue Mosher [MVP-Outlook]

Outlook Express, not Outlook, should be set as the default program for ..eml files. Outlook has nothing to do with them.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
R

redrock

I use Outlook now. I had Outlook Express as the app for .eml for file type.
Still didn't work and still received the same alert "The form required....".
I was previously able to open these emails using Outlook when I had Office
1997 installed. When I deleted the program, I evidently deleted something
that allowed this to happen. Or do I need to go back to using Outlook Express
as my email program? Baffling for me. Thanks.
 
B

Brian Tillman

redrock said:
I use Outlook now. I had Outlook Express as the app for .eml for file
type. Still didn't work and still received the same alert "The form
required....". I was previously able to open these emails using
Outlook when I had Office 1997 installed. When I deleted the program,
I evidently deleted something that allowed this to happen. Or do I
need to go back to using Outlook Express as my email program?
Baffling for me. Thanks.

Only Outlook Express (or, perhaps your VERY old Outlook 97, although I can't
test that) can open EML files. You must drag them into Outlook Express and
then you can export the messages that result to Outlook.
 

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