Email recipients cannot open Word documents sent as attachments

[Reenie]

Some recipients of emails that I send cannot open "Word" documents sent as
attachments. T attachedhe documents have been savied in Word 97-2003 formats
since I have Word 2007. Does anyone know why this is happening?

 

[Peter T. Daniels]

They need to save the attachment to their hard drive before they open
it.

 

[Graham Mayor]

What happens when they try? Are the documents created from a Word 2007
dotx/m format template? In which case maybe
http://www.gmayor.com/Problems_opening_2007_docs.htm is the problem?

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Graham Mayor - Word MVP


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[Kate]

I downloaded *docfix.exe* from 'here' (http://tinyurl.com/2lemjd) whic
sorted this problem out for me completely. I can now open .doc file
attached to emails directly into MS Word 2007 without having to sav
them first. They also no longer have the wrong icon in interne
explorer, they have the same icon and file type description as .doc
files