Email reply - all I see is my original message!

S

steveread

I'm using Outlook, and a btinternet.com email service. My email signature
includes a picture.
Most replies come through to Outlook in the normal, correct, way. But from
some people, instead of seeing their reply I instead only see the message I
originally sent.
If I go to the webmail site, I can see their reply.
So it seems that Outlook isn't loading their reply correctly?
I am baffled. Anyone have any ideas?
Steve in London
 

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