Email Rules & Sounds

S

SHD

Hi,


I have an email rule setup that does what I need, but need to not process an
Outlook feature.

Outlook plays a sound when an email arrives. The rule I have setup moves
the email to a folder upon arrival. The problem is it plays the sound (as
does all email) when it arrives. I am monitoring a sys log, so there is a
good bit of email and it comes often. I tried the option to play a unique
sound in the email, and recorded a WAV file of just silence. However, the
default Outlook feature still plays the sound when this syslog email arrives.

How can an email rule override this Outlook feature of playing the sound for
all email upon arrival?


Thanks.
 
B

Brian Tillman [MVP - Outlook]

I have an email rule setup that does what I need, but need to not process
an
Outlook feature.

Outlook plays a sound when an email arrives. The rule I have setup moves
the email to a folder upon arrival. The problem is it plays the sound (as
does all email) when it arrives. I am monitoring a sys log, so there is a
good bit of email and it comes often. I tried the option to play a unique
sound in the email, and recorded a WAV file of just silence. However, the
default Outlook feature still plays the sound when this syslog email
arrives.

How can an email rule override this Outlook feature of playing the sound
for
all email upon arrival?

Depends on the version of Outlook. For Outlook 2003 prior to, I believe,
SP1 and earlier versions of Outlook, the new mail alert would happen prior
to rules running and the sound would play. For Outlook 2003 SP1 (or was it
SP2 - I forget) and later, rules run before the new mail alert action, so if
your rule moves a message, you won't hear the bell unless the rule ads a new
mail alert to its actions.
 
S

SHD

Thank you for your post.

I have Outlook 2003 (11.8217.8202) SP3. To that end, what do I need to do
for this aubible email alert to not sound when this email rule?


Thank You,
SHD
 
B

Brian Tillman [MVP - Outlook]

I have Outlook 2003 (11.8217.8202) SP3. To that end, what do I need to do
for this aubible email alert to not sound when this email rule?

To the best of my knowledge, That Outlook shouldn't play a sound unless the
message stays in the Inbox once rules are finished. I don't know what else
to say.
 
S

SHD

Thanks for your posting.

I have setup other email rules, and this sound behavior is the same. Do you
have another source I can go to for information?


Thanks.....
 

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