email sort is confused by absolute value of received time

[jeffrey]

i am sorting mail by conversation, then by received . i am finding that
email timed at 12:39 pm is at top of list, while 9:30 pm is below it. or,
within a conversation the received times, from top to bottom are 12:59pm,
9:41 pm, 11:11 PM, and 8:10 pm. the first three are progressively indented.

i've tried various settings, ascending and descending. but can't find a
setting that simply puts the newest email at the top.

any ideas?

jeffrey

 

[jeffrey]

forgot to mention, i am using OL 2007

 

[Vince Averello]

The first three are in the right order while the 8:10PM one is misplaced. Is
that item a reply to the first item or the third?

 

[jeffrey]

the 8:10 email is a response to 12:39, but from a person that was cc:ed. i
guess that is ok, since it is from a different person, under the same
subject as the others,

i am finding the presentation of email, grouped by conversation, confusing
to understand. eg, if 2 people are responding to the same subject, within
the conversation, each persons email is listed together, even though an
email from one is earlier or later than email from the other, which is
listed elsewhere in the conversation.

maybe i need to find definitions of the sort terms, eg the difference
between 'conversation' and 'conversation index'. or why some choices wind
up giving me a list of subject without the names of senders vs others that
present differently. that might be easier than trying to explain the
problem with all its permutations. do you know if ms provides such a list?
(hopefully in a form that i can understand)

jeffrey

 

[Diane Poremsky [MVP]]

Does everyone use Outlook? How the items are sorted within a conversation
depends on the mail client the sender used.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
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newsreader to msnews.microsoft.com.

 

[jeffrey]

i have no clue what mail client others use. this makes sorting even more
problematic. i assumed that whatever receive time is on email is the basis
for sorting. not so?

maybe getting mail sorted so that the newest email in a conversation
reliably comes to the top, is a hopeless goal.

jeffrey

--
jeffrey

Does everyone use Outlook? How the items are sorted within a conversation
depends on the mail client the sender used.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Diane Poremsky [MVP]]

If you are using the group by view, outlook arranges by conversation index -
that is what causes the indents in some messages and makes it easier to
follow the conversation. If the index is missing, it arranges the messages
by received date - that's why some messages get added at the end of the
indented thread.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

i have no clue what mail client others use. this makes sorting even more
problematic. i assumed that whatever receive time is on email is the basis
for sorting. not so?

maybe getting mail sorted so that the newest email in a conversation
reliably comes to the top, is a hopeless goal.

jeffrey

--
jeffrey

Does everyone use Outlook? How the items are sorted within a conversation
depends on the mail client the sender used.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.

the 8:10 email is a response to 12:39, but from a person that was cc:ed.
i guess that is ok, since it is from a different person, under the same
subject as the others,

i am finding the presentation of email, grouped by conversation,
confusing to understand. eg, if 2 people are responding to the same
subject, within the conversation, each persons email is listed together,
even though an email from one is earlier or later than email from the
other, which is listed elsewhere in the conversation.

maybe i need to find definitions of the sort terms, eg the difference
between 'conversation' and 'conversation index'. or why some choices
wind up giving me a list of subject without the names of senders vs
others that present differently. that might be easier than trying to
explain the problem with all its permutations. do you know if ms
provides such a list? (hopefully in a form that i can understand)

jeffrey

--
jeffrey
The first three are in the right order while the 8:10PM one is
misplaced. Is that item a reply to the first item or the third?

i am sorting mail by conversation, then by received . i am finding
that email timed at 12:39 pm is at top of list, while 9:30 pm is below
it. or, within a conversation the received times, from top to bottom
are 12:59pm, 9:41 pm, 11:11 PM, and 8:10 pm. the first three are
progressively indented.

i've tried various settings, ascending and descending. but can't find
a setting that simply puts the newest email at the top.

any ideas?

 

[jeffrey]

what does it mean to have the conversation index "missing"? i see a bunch
of indented emails for a conversation, then another email in the same
conversation, below the indented ones, that should be part of the indented,
but is not.

--
jeffrey

If you are using the group by view, outlook arranges by conversation
index - that is what causes the indents in some messages and makes it
easier to follow the conversation. If the index is missing, it arranges
the messages by received date - that's why some messages get added at the
end of the indented thread.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

i have no clue what mail client others use. this makes sorting even more
problematic. i assumed that whatever receive time is on email is the
basis for sorting. not so?

maybe getting mail sorted so that the newest email in a conversation
reliably comes to the top, is a hopeless goal.

jeffrey

--
jeffrey

Does everyone use Outlook? How the items are sorted within a
conversation depends on the mail client the sender used.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.


the 8:10 email is a response to 12:39, but from a person that was
cc:ed. i guess that is ok, since it is from a different person, under
the same subject as the others,

i am finding the presentation of email, grouped by conversation,
confusing to understand. eg, if 2 people are responding to the same
subject, within the conversation, each persons email is listed
together, even though an email from one is earlier or later than email
from the other, which is listed elsewhere in the conversation.

maybe i need to find definitions of the sort terms, eg the difference
between 'conversation' and 'conversation index'. or why some choices
wind up giving me a list of subject without the names of senders vs
others that present differently. that might be easier than trying to
explain the problem with all its permutations. do you know if ms
provides such a list? (hopefully in a form that i can understand)

jeffrey

--
jeffrey
The first three are in the right order while the 8:10PM one is
misplaced. Is that item a reply to the first item or the third?

i am sorting mail by conversation, then by received . i am finding
that email timed at 12:39 pm is at top of list, while 9:30 pm is
below it. or, within a conversation the received times, from top to
bottom are 12:59pm, 9:41 pm, 11:11 PM, and 8:10 pm. the first three
are progressively indented.

i've tried various settings, ascending and descending. but can't find
a setting that simply puts the newest email at the top.

any ideas?

 

[Diane Poremsky [MVP]]

those messages weren't sent by outlook and a property in the message header
is missing, so outlook doesn't know where in the thread it belongs. it
groups with it the message based on the subject.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

what does it mean to have the conversation index "missing"? i see a
bunch of indented emails for a conversation, then another email in the
same conversation, below the indented ones, that should be part of the
indented, but is not.

--
jeffrey

If you are using the group by view, outlook arranges by conversation
index - that is what causes the indents in some messages and makes it
easier to follow the conversation. If the index is missing, it arranges
the messages by received date - that's why some messages get added at the
end of the indented thread.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.

i have no clue what mail client others use. this makes sorting even more
problematic. i assumed that whatever receive time is on email is the
basis for sorting. not so?

maybe getting mail sorted so that the newest email in a conversation
reliably comes to the top, is a hopeless goal.

jeffrey

--
jeffrey
Does everyone use Outlook? How the items are sorted within a
conversation depends on the mail client the sender used.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.


the 8:10 email is a response to 12:39, but from a person that was
cc:ed. i guess that is ok, since it is from a different person, under
the same subject as the others,

i am finding the presentation of email, grouped by conversation,
confusing to understand. eg, if 2 people are responding to the same
subject, within the conversation, each persons email is listed
together, even though an email from one is earlier or later than email
from the other, which is listed elsewhere in the conversation.

maybe i need to find definitions of the sort terms, eg the difference
between 'conversation' and 'conversation index'. or why some choices
wind up giving me a list of subject without the names of senders vs
others that present differently. that might be easier than trying to
explain the problem with all its permutations. do you know if ms
provides such a list? (hopefully in a form that i can understand)

jeffrey

--
jeffrey
The first three are in the right order while the 8:10PM one is
misplaced. Is that item a reply to the first item or the third?

i am sorting mail by conversation, then by received . i am finding
that email timed at 12:39 pm is at top of list, while 9:30 pm is
below it. or, within a conversation the received times, from top to
bottom are 12:59pm, 9:41 pm, 11:11 PM, and 8:10 pm. the first three
are progressively indented.

i've tried various settings, ascending and descending. but can't
find a setting that simply puts the newest email at the top.

any ideas?