Email stuck in outbox and keeps sending

J

jboneck

I have an email stuck in the outbox. I can't open it or delete it. It goes
out every time Outlook starts.
 
V

VanguardLH

jboneck said:
I have an email stuck in the outbox. I can't open it or delete it. It goes
out every time Outlook starts.

Delete an item stuck in the Outbox folder:
- Load Outlook.
- Put Outlook in offline mode (File -> Work Offline: enable).
- Exit Outlook.
- Load Outlook in its safe mode ("outlook.exe /safe").
- Delete the stuck item in the Outbox folder.
- Put Outlook in online mode (File -> Work Offline: disable).
- Restart Outlook in its normal mode.
 

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