Email stuck in Outbox

[gypsy]

G'day Everyone
I'm fairly new to this so please bear with me
I'm using Outlook 2007 with SP1 installed plus all updates
It's been absolutely brilliant until a few weeks ago when suddenly emails
wouldn't leave my Outbox
Since then, the only way I can send emails is to shut Outlook down, re-open
it, send a few before it crashes again & then repeat the sequence over & over
until all emails are sent
I read a solution that said to archive the mail folders which I did but it
didn't make any difference
If I use any other email client, my emails send fine - it's only happening
with Outlook 2007
I hadn't done anything out of the ordinary on the first day it crashed
Can anyone help me please as I'd like my old Outlook back
Hooroo
Gypsy In Oz

 

[Brian Tillman [MVP - Outlook]]

I'm using Outlook 2007 with SP1 installed plus all updates
It's been absolutely brilliant until a few weeks ago when suddenly emails
wouldn't leave my Outbox
Since then, the only way I can send emails is to shut Outlook down,
re-open
it, send a few before it crashes again & then repeat the sequence over &
over
until all emails are sent

I'd first try runnoing Outlook in safe mode to see if that made a
difference. Hold the Ctrl key down when you start Outlook. If Outlook
behaves, you likely have an add-in causing the problem. After that I'd try
Help>Office Diagnostics to try to repair Outlook. After that, I'd try a new
mail profile.

 

[gypsy]

G'day Brian
Thank you very much for trying to help me
I have done all you said but now Outlook will not open at all
If I re-install Office, will I lose all my emails/folders in Outlook?
Thanks again
Gypsy

 

[Brian Tillman [MVP - Outlook]]

I have done all you said but now Outlook will not open at all

Even in safe mode? Any error messages?

If I re-install Office, will I lose all my emails/folders in Outlook?

Uninstalling Outlook does not touch your data, but it's always a good idea
to make a backup (just copy the PST) before performing anything major.

 

[gypsy]

G'day Brian

Even in safe mode it wouldn't open - no error message

I've re-installed the Suite but although all is working (I can send &
receive emails etc) I still have the same problem

I do a lot of work for an online charity project so gets 100's of emails a
day - I start replying & before I know it, I have anywhere between 20 - 80
odd emails banked up in my outbox

I cannot get these emails to clear other than by shutting down Outlook,
re-opening, sending a few & then repeating that sequence over & over until
they've all gone - can take me literally hours to do what should be a couple
of hours work

I honestly do not know if an update was installed on the day it started
happening so would it be worth uninstalling all updates (Windows & Office?)
from approx when it started doing this?

I'm running Vista Ultimate if it makes any difference

Thanks so much for trying to help me

Hooroo
Gypsy In Oz

 

[Brian Tillman [MVP - Outlook]]

I've re-installed the Suite but although all is working (I can send &
receive emails etc) I still have the same problem

I do a lot of work for an online charity project so gets 100's of emails a
day - I start replying & before I know it, I have anywhere between 20 - 80
odd emails banked up in my outbox

I cannot get these emails to clear other than by shutting down Outlook,
re-opening, sending a few & then repeating that sequence over & over until
they've all gone - can take me literally hours to do what should be a
couple
of hours work

Some mail providers limit the number of messages one can send within a
specific period of time. Did you check with your mail provider to see if
that's the case? Other than that, I can't think what may be happening.