E'Mail "To" Distribution List

[Dave Coe]

Configuration:
Windows 7
Outlook 2007
When creating an E'Mail and selecting the "To", the contacts list is not
displayed. I have attempted to use the properties tool to select the
contacts list but it does not provide any options.
Anyone had any luck?
Dave Coe

 

[Brian Tillman [MVP - Outlook]]

Configuration:
Windows 7
Outlook 2007
When creating an E'Mail and selecting the "To", the contacts list is not
displayed. I have attempted to use the properties tool to select the
contacts list but it does not provide any options.
Anyone had any luck?

Right-click your Contacts folder, select Properties. Click the Outlook
Address Book tab. Examine the checkbox labeled "Show this folder as an e-mail
Address Book". Is it checked? It should be. Check it and restart Outlook.

 

[Dave Coe]

Brian:
Thank you for the reply.
I followed your guide but the "Show this folder as an e-mail address book"
is "grayed" and will not let me select it. The "Namd of the address book:"
shows "Contacts".

Any thoughts?
Dave Coe

 

[Brian Tillman [MVP - Outlook]]

I followed your guide but the "Show this folder as an e-mail address book"
is "grayed" and will not let me select it. The "Namd of the address book:"
shows "Contacts".

Sounds like your mail profile has been damaged, perhaps when you transferred
you data to the new PC. You'll need to create a new mail profile (not copy
the existing one) in order to fix that. Outlook 2007 doesn't allow you to
remove and re-add the Outlook Address Book service, unfortunately.