email

[Joe_McGill]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

Every so often, I receive an email that, when opened, causes Entourage to "quit unexpectedly". I relaunch, try to open or delete the email and the same thing happens. The only way I can proceed is to wait until I have a message on either side of the problematic email and delete all three. Any ideas?

 

[William Smith [MVP]]

Every so often, I receive an email that, when opened, causes
Entourage to "quit unexpectedly". I relaunch, try to open or delete
the email and the same thing happens. The only way I can proceed is
to wait until I have a message on either side of the problematic
email and delete all three. Any ideas?

Corrupt or malformed messages can have this effect on Entourage.

Select View --> Preview Pane --> None to turn off the preview of the
message. Entourage most likely crashes because it is trying to display
the message. Select the message in the list and delete it.

Hope this helps!

--

bill

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