Emailing from Word fails unless Outlook is already open

H

Harold

I am using Outlook 98, Internet Mail only. I am not on a network. OS is Win 98SE

For awhile now, when I attempt to use MAPI (“Send To Mail Recipientâ€) to email documents directly from Word 97, it still works fine *if* Outlook is already open. But if Outlook is closed, I now get the following series of errors when I click the Send button after composing the email

OUTLOOK: This Program Has Caused an Illegal Operation and Will Be Shut Down - Details: Outlook caused an invalid page fault in module MSO97.DLLâ€

Then
MICROSOFT EXCHANGE: The action could not be completed

Then
MICROSOFT WORD: Word couldn’t send mail because of MAPI failure “Unspecified Error.â€

I don't know if this is relevant, but I haven't applied any Outlook patches between the time this opeation worked OK and the time the problem started

Any ideas on what might be happening, and any suggested remedies that wouldn’t require reinstalling Outlook and/or losing existing user-defined settings/options (e.g., customized views)

Thanks in advance
 

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