You need to save the file as a Word 2004 document. If you save it as any
other file type, the audio will be removed.
I suppose it is conceivable that you have a format earlier than Word 2004
set as your default Document Save format in Word>Preferences>Save.
If so, I would expect Word to prompt you when you saved that you were about
to lose information. Assuming you're not the kind of user who automatically
clicks "Yes" to everything, then I don;t think that has happened. Which
leaves us with the possibility that you have two documents with the same
name on your system. One is in your email and doesn't have the audio, and
one is somewhere else and it does.
I'm sure you have explained it well enough: You had a document. It had
audio in it. Now it doesn't!
I just can't work out what might have gone wrong.
How much audio? What file format are you using? What is the size of the
file?
I don't think those things will help.
Sorry
--
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Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltdhttp://jgmcghie.fastmail.com.au/
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:
[email protected]
Hi John,
Not sure what I did wrong. I have the original on my computer. I saved
it with the audio and the first time I opened it the audio was there
and it played. But now when I hit play, there is nothing there. Have I
explained it well enough. I didn't do anything except open and save
it. I did send an email with this file as an attachment before I came
here seeking help. As you expected, the audio didn't go through email.
But it doesn't seem to be on the original now either. If you can
figure out what mistake I made I'd really appreciate it because I
don'? want to do it again. (And I'd really love to be able to recover
the audio on this file if it is possible.) Thank you again
No. The audio is either saved in the document or it is not. If it's in
the
document, it did not go anywhere. If the document was not saved when you
finished recording, it has gone forever.
The audio will not be available on a PC, PCs can't play Mac Word audio.
Are you sure that the document you attached to the email is the one that
contains (or is supposed to contain) the Audio...
If you open a document from within an email program, record some audio,
then
save and close and send the email, the document in the email is not the
same
one that contains the audio. It's a different copy of the file...
Don't wait for your answer, click here:
http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltdhttp://jgmcghie.fastmail.com.au/
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:
[email protected]
Thank you John. I'm not sure what happened but somehow the audio has
disappeared. All I did was save it and later attach it to an email.
You have any idea how to recover the audio? sigh.
Tracy
On May 4, 3:26 am, "John McGhie [MVP Word, Word Mac]"
Hi Tracy:
A notebook file containing Audio is usually too big to get through the
email
system. Few email systems will allow a file larger than a megabyte.
If you do get the file to arrive, the user at the other end MUST save
the
file to their hard disk before opening it. Access to the Audio will be
blocked by their antivirus program if they try to open within their
email
program.
Notebook layout was new in Word 2004. If the other user does not have
version 2004, their system does not have the Notebook function. In
which
case you need to send the audio separately.
PC Word cannot read Mac Notebook files: you have to convert them to
documents and send the Audio separately.
To send the audio separately you have to extract it to an MP3 file.
There's
brief instructions in the Help for getting the audio out of a Notebook
document into a separate file.
Hope this helps
--
Don't wait for your answer, click here:
http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltdhttp://jgmcghie.fastmail.com.au/
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:
[email protected]
Can someone tell me how to email a notebook file along with its
audio?
Tried doing it as an attachment but the person who received it
couldn't hear the audio. What is the trick for doing this? I use a
MacBook Pro OS 10.4.9 and Word v. 11.3. The colleague I'm trying to
send it too also uses Mac but I don't know the versions. Thank you
for your help.
