emailing to my bosses pc

[jeff_4856]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

I have just purchased a Mac and my boss has a pc and has emailed me a excel form to fill out and when I enter things then send back she can not read it. It comes up with it saying its a data file.
Can you help.
Thanks,
Jeff

 

[JE McGimpsey]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

I have just purchased a Mac and my boss has a pc and has emailed me a excel
form to fill out and when I enter things then send back she can not read it.
It comes up with it saying its a data file.

This is almost certainly an email problem, not an XL problem. First,
she should be reading the file from her hard drive, not directly from
the email. Second, she's probably seeing a resource fork, which only
exists on Macs (she may see two files with the same name, depending on
her setup).

Make sure any email client encoding is set to Apple Double or to
MIME/Base64. It usually helps to include the .xls extension - it's not
strictly necessary, but most Windows users aren't savvy about creating
file associations. Not that Mac users are much better, but Macs use a
different system.

The most reliable way I've found to transfer (though many clients don't
have any trouble) is to zip (compress) the file before sending. If
nothing else, this forces them to save the file to their hard drive
before opening.

 

[jeff_4856]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

I have just purchased a Mac and my boss has a pc and has emailed me a excel
form to fill out and when I enter things then send back she can not read it.
It comes up with it saying its a data file.

This is almost certainly an email problem, not an XL problem. First,
she should be reading the file from her hard drive, not directly from
the email. Second, she's probably seeing a resource fork, which only
exists on Macs (she may see two files with the same name, depending on
her setup).

Make sure any email client encoding is set to Apple Double or to
MIME/Base64. It usually helps to include the .xls extension - it's not
strictly necessary, but most Windows users aren't savvy about creating
file associations. Not that Mac users are much better, but Macs use a
different system.

The most reliable way I've found to transfer (though many clients don't
have any trouble) is to zip (compress) the file before sending. If
nothing else, this forces them to save the file to their hard drive
before opening.
Thanks for the help,[/QUOTE]
How do you client encode. or apple double as you suggested,
Jeff

 

[JE McGimpsey]

How do you client encode. or apple double as you suggested,
Jeff

It depends on your email client. For instance, in Entourage, you choose
from the "Encode for" dropdown in Preferences/Compose.