Emailing word documents

[Jo]

I hope someone can please help me with this. I have been sending resumes for
the last few months. Suddenly I have been told that there is no contact
information at the top of the resume. When I send it to myself and a few
others, they say it's there. Then again, there are still other people who
tell me it is not there.
Any idea what is happening with this and what I can do about it? I have
tried formatting and options, but when I have it on the screen, the resume is
in dark lettering while the contact information is gray colored (as if it's
not there)
I really need to get this fixed because so far I've sent 88 resumes and
gotten no replies.
PLEASE HELP ME!!
Thank you in advance for your help.

 

[Suzanne S. Barnhill]

Are you sending the documents as attachments? If so, then users should be
able to view the information in the header if they (a) view the document in
Print Layout view (not Normal/Draft or Reading Layout/Onscreen Reading) and
(b) don't have "white space" hidden. If you're sending the document as the
body of an email, then the header will be stripped.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org