Emails dont appear in Entourage by appear in OWA

A

Alsten Tauro

One of my users seems to get emails delivered late in Entourage. I
have noticed that those emails appear in his Inbox under OWA, so they
are definitely delivered to his mailbox on the server, however for
some reason only after 4-8 hrs do they appear in Entourage.

We are using Exchange 2007, and the user is using Entourage 2004.

Does anyone have any idea to how to fix this issue with Entourage??
 
C

Corentin Cras-Méneur

Alsten Tauro said:
One of my users seems to get emails delivered late in Entourage. I
have noticed that those emails appear in his Inbox under OWA, so they
are definitely delivered to his mailbox on the server, however for
some reason only after 4-8 hrs do they appear in Entourage.

We are using Exchange 2007, and the user is using Entourage 2004.

Does anyone have any idea to how to fix this issue with Entourage??

Is Entourage perfectly up to date?? It's a problem I've had in past
versions but I haven't seen that for quite a while,

Corentin
 
J

jtobleck

Our users are running 11.3.3 and we are seeing this problem as well.
Sporadically with various users - sometimes a profile rebuild helps,
sometimes not. Any suggestions?

Thanks,
JT
 
C

Corentin Cras-Méneur

Our users are running 11.3.3 and we are seeing this problem as well.
Sporadically with various users - sometimes a profile rebuild helps,
sometimes not. Any suggestions?


one suggestion: update Entourage.....
<http://www.mactopia.com> then click on Downloads.
The latest version is 11.3.7. You need to download the 11.3.6 update (a
"combo" update) then the 11.3.7 one,

Corentin
 
D

Diane

On 10/2/07 2:13 PM, in article
1i5d6bw.3tahj51vrv86iN%[email protected], "Corentin Cras-Méneur"

one suggestion: update Entourage.....
<http://www.mactopia.com> then click on Downloads.
The latest version is 11.3.7. You need to download the 11.3.6 update (a
"combo" update) then the 11.3.7 one,

You missed an update. The combo is the 11.3.5.

11.3.5 combo
11.3.6 requires 11.3.5 to be installed
11.3.7 requires 11.3.6 to be installed
 
C

Corentin Cras-Méneur

Diane said:
Still not sleeping with the new baby? :)


Not so much :->
But to be honest, I don't even need to be behind in sleep to make
mistakes ;-)

Corentin
 
W

William Smith

Our users are running 11.3.3 and we are seeing this problem as well.
Sporadically with various users - sometimes a profile rebuild helps,
sometimes not. Any suggestions?

Hi JT!

If your users and Exchange Server are within your company network then I
suggest connecting them to a back-end server rather than a front-end
server. Or rather, don't connect them to an outside OWA address from inside.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
 

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