Emails from a certain sender keeps bouncing back to her???

[Sumuwoo]

Her email keeps bouncing back to her as undeliverable? She is in my safe
sender list. I do not have problems receiving emails from anyone elses. She
is able to email to everyone else without being rejected. What do I need to
do to receive her emails? or is it on her end??

 

[Tom Willett]

Perhaps she has your email address wrong? Such as a typo?

: Her email keeps bouncing back to her as undeliverable? She is in my safe
: sender list. I do not have problems receiving emails from anyone elses.
She
: is able to email to everyone else without being rejected. What do I need
to
: do to receive her emails? or is it on her end??

 

[Brian Tillman [MVP - Outlook]]

Her email keeps bouncing back to her as undeliverable? She is in my safe
sender list. I do not have problems receiving emails from anyone elses. She
is able to email to everyone else without being rejected. What do I need to
do to receive her emails? or is it on her end??

It is on her end. A bounce comes from the server, which usually means that
she's sending to an address your server doesn't recognize. I say "usually"
because without seeing the actual error message, it's impossible to say what
the exact problem is.

 

[K. Orland]

It's at her end. What exactly is the error message? That message would be
the key to the problem.