Emails get hung up when sending to groups

[Paul James]

Working with Entourage: MAC, 2001...

When emails to a GROUP with more than 20 or 30 addresses, it often gets hung
up.....and won't send...no error message...it just doesn't show
progress...sometimes it will free up and send after many minutes or
hours...but, most times it just gets stuck...?????

 

[Adam Bailey]

Working with Entourage: MAC, 2001...

When emails to a GROUP with more than 20 or 30 addresses, it often gets hung
up.....and won't send...no error message...it just doesn't show
progress...sometimes it will free up and send after many minutes or
hours...but, most times it just gets stuck...?????

Talk to your Internet provider, they may have some kind of restrictions or
rate limiting that is impeding your ability to send email to many
recipients.

Entourage itself will work fine with any (reasonably-concievable) number of
recipients.

 

[Diane Ross]

Working with Entourage: MAC, 2001...

When emails to a GROUP with more than 20 or 30 addresses, it often gets hung
up.....and won't send...no error message...it just doesn't show
progress...sometimes it will free up and send after many minutes or
hours...but, most times it just gets stuck...?????

It's possible one of the recipients address is the problem. Try checking
your addresses.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>

 

[Paul James]

In what way can an address be bad?....if it's invalid why doesn't it just
send to all the good addresses...and dump the bad one? In a large group it
is impossible to know which one is the bad apple....ideas? And, what baffles
me is that the way that group is created is from emails I've rec'd that I've
applied a rule to add the sender. I rec'd the email from a good address so
how are any bad?

 

[Barry Wainwright [MVP]]

Diane means that it is possible that one of the addresses is 'malformed' -
i.e. It is not a real internet address, it has a rogue character in there,
or spaces or something similar that stops entourage from understanding what
address it is meant to be. Entourage makes no check to see that addresses
have a recipient at the end, but it does need a properly formatted email
address to work with.