Emails in the Activities Tab

[LLBarnhill]

I want to keep all emails from a Contact in their activities tab....how do I
send them to their Activities after I read them...if I delete them from the
Inbox, they go to Deleted Items and at that point they are in the activites
tab and show they are in the Deleted Items folder...but when I delete the
item from the Deleted Items folder it also is deleted from the activities
tab....what should I do after I read the mail to keep it in the contacts
activities tab?

 

[Sue Mosher [MVP-Outlook]]

The Activities view shows items in your Outlook folders. If you delete them, they will not longer be visible in the Activities page or anything else, for that matter. So, you need to not delete them.

 

[LLBarnhill]

Thank you for your reply...in light of this...I need to keep emails from
clients for reference in the future...how can I keep email correspondence
from clients that are in my contact folder. On a different topic...I cannot
open archived or back-up pst. files because it requires a password that we do
no know...our Outlook was setup by a person at our company headquarters who
no longer is with them and apparently no one else has any record of what it
is...is there any way that we can open them?

 

[Sue Mosher [MVP-Outlook]]

how can I keep email correspondence

from clients that are in my contact folder.

Simply don't delete or archive it. You don't have to do anything else special with it. Outlook retains items until you delete them or until the archiving process (if you've turned it on) runs.

If you don't have the password for a password-protected .pst file, I can't help you.
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

 

[snailkiller]

Thanks Sue...I had the same "issue" and appreciate your simple response.
Question...when should we delete items from the "deleted items" or "sent
items folder? Does having hundreds/thousands of items in those folders
create any problems or slow down a computer?