Emails lost After upgrading to office 2008

D

defsoul

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel
Email Client: pop

Hello

I just upgraded from office 2004 to office 2008

After the upgrade most of my emails disappeared even only got emails from last month but i had emails going back to 2007.I was using exchange until 3 months ago but everything was fine until the upgrade a week ago.Is there anyway to recover the emails or are they lost for ever
 
D

Diane Ross

I just upgraded from office 2004 to office 2008

After the upgrade most of my emails disappeared even only got emails from last
month but i had emails going back to 2007.I was using exchange until 3 months
ago but everything was fine until the upgrade a week ago.Is there anyway to
recover the emails or are they lost for ever

Is this an Exchange account or POP? Do you still have the old 2004 Identity?
What size is your database?

If you still have the old Identity, you can recover your POP mail using the
manual method.

How to manually move your data. (when import fails and/or you need to move
to a new Identity same version or revert to an older version)

<http://www.entourage.mvps.org/install/manual_install.html>

If the messages are on the server, I would create a new Identity and let
Entourage sync again. Give it time to completely sync.
 

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