Emails not sent when issue created in EPM.

[Ivor Davies]

I have a question regarding the issues function in EPM.

When someone creates (let's say the project manager) an issue for a project
they have saved and published in EPM, the person who is assigned the issues
does not receive an email notification automatically from EPM.

EPM is sending out all other notifications correctly, both from the project
server and the WSS server for other things - so it's not the email server
configuration in project server or WSS.

Does the person who is assigned the issue have to actually be assigned a
task within the project plan to receive an email when an issue is created?

Please advise (I would like to know BEFORE I place a call to Microsoft
Product Support)..

Thanks!

Ivor

 

[Paul Conroy]

Risks/Issues are part of WSS and do not send notifcations in the same manner
as task assignments.

Look into creating alerts seperately for the WSS issues/risks/documents lists.