CharOffice said:
For the last week, emails are going through to my sent folder, but are not
being received by recipients. They are not going to spam, and I occasionally
get a bounceback message for some, but this can take hours or even days, and
not for all of the emails.
Sometimes the emails eventually turn up at their destination days later.
I have no idea why, have run detect and repair in the hope that it would
help, but nothing.
Any ideas?
Bcc yourself on your outbound e-mails. That will show if your SMTP mail
host is sending your e-mails. However, if you send yourself an email
from the same account to which it gets received (i.e., on the same
domain), the mail server will simply use internal routing to deposit
your copy of the e-mail back in your mailbox so you won't really know if
your SMTP mail host sent out your e-mails. So create an e-mail account
on a different domain (Hotmail, Gmail, Yahoo, etc.) and Bcc your
outbound e-mails to that other-domain account. If you get your emails
at the other account, you know your e-mail are getting sent out by your
SMTP mail host.
As to your received e-mails getting tagged as spam at the recipient's
end, you have no control over that (other than not sending out
unsolicited bulk e-mails that can be reported to blacklists that the
recipient's e-mail provider may use to thwart incoming spam). Your
recipient's will have to add you to their Safe Senders list, a
whitelist, or a rule to whitelist your e-mail address and which bypasses
their server- or client-side spam filter. You can't do anything about
their spam filtering other than to change your practices or your
content.
With an exhibit of a bounceback message (i.e., what it said) then no one
can help you determine the cause of it.
