Emails sent from entourage going into recipients' junk folder

H

Hal

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: imap

When I send email from Entourage and there is a URL or email address in the message area, the email is being treated by the recipient as spam (even when the recipient is me on another email address on Entourage). When on the same IP I email again using Thunderbird (non-MSFT email app) with the URL or email address in the message area it goes through fine. It seems like Entourage is tagging my email as spam on the SENDING side just because I put a URL in the message. How do i precent this from happening?
 
H

Hal

It seems like it is the content of the message (the note, not the subject) that causes the problem and not the header. I can send emails that get received as long as I don't put a URL in the message (from the same IP so there isn't an IP issue). Also, when I send the emails with URLs directly from my website hosting company's email control panel (which is what Entourage is mapped to) it works just fine so that rules out server issues. I think I've ruled out everything other than Entourage and it's tied to the content of the message and not the header. Do you buy that?
 
H

Hal

Delivered-To: (e-mail address removed)
Received: by 10.210.135.3 with SMTP id i3cs98086ebd;
Thu, 5 Feb 2009 14:46:21 -0800 (PST)
Received: by 10.141.99.1 with SMTP id b1mr751058rvm.132.1233873980055;
Thu, 05 Feb 2009 14:46:20 -0800 (PST)
Return-Path: <[email protected]>
Received: from outbound-mail-342.bluehost.com (outbound-mail-342.bluehost.com [66.147.249.3])
by mx.google.com with SMTP id k41si1677912rvb.3.2009.02.05.14.46.18;
Thu, 05 Feb 2009 14:46:18 -0800 (PST)
Received-SPF: pass (google.com: domain of (e-mail address removed) designates 66.147.249.3 as permitted sender) client-ip=66.147.249.3;
DomainKey-Status: good
Authentication-Results: mx.google.com; spf=pass (google.com: domain of (e-mail address removed) designates 66.147.249.3 as permitted sender) [email protected]; domainkeys=pass [email protected]
Received: (qmail 10762 invoked by uid 0); 5 Feb 2009 22:43:05 -0000
Received: from unknown (HELO box496.bluehost.com) (66.147.242.96)
by outboundproxy7.bluehost.com.bluehost.com with SMTP; 5 Feb 2009 22:43:05 -0000
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; s=default; d=myadoptionadvisor.com;
h=Received:User-Agent:Date:Subject:From:To:Message-ID:Thread-Topic:Thread-Index:Mime-version:Content-type:X-Identified-User;
b=pp1LKdOf3RPX7/ZpeBnDkZ4DofZB6nTTk0pRvn5Cg3wnd+qIWOMBJLJQ5VWHE6Qih/WQnMcv2v2YQvt8jvtNVm6yBkQMwZ7W8Sr3i/kvvVx00XqUUdo1+kGQL2PYaeA3;
Received: from 65-126-85-66.dia.static.qwest.net ([65.126.85.66] helo=[10.1.1.15])
by box496.bluehost.com with esmtpa (Exim 4.69)
(envelope-from <[email protected]>)
id 1LVCzB-0005G9-OX
for (e-mail address removed); Thu, 05 Feb 2009 15:46:17 -0700
User-Agent: Microsoft-Entourage/12.15.0.081119
Date: Thu, 05 Feb 2009 16:46:16 -0600
Subject: Test - should be junk
From: Hal Kaufman <[email protected]>
To: Hal Kaufman <[email protected]>
Message-ID: <C5B0C858.C5A%[email protected]>
Thread-Topic: Test - should be junk
Thread-Index: AcmH442doRkoUOGRmUuAEUyjQmSKcw==
Mime-version: 1.0
Content-type: multipart/alternative;
boundary="B_3316697177_6704280"
X-Identified-User: {2562:box496.bluehost.com:myadopti:myadoptionadvisor.com} {sentby:smtp auth 65.126.85.66 authed with (e-mail address removed)}
This message is in MIME format. Since your mail reader does not understand
Click to expand...
this format, some or all of this message may not be legible.

--B_3316697177_6704280
Content-type: text/plain;
charset="US-ASCII"
Content-transfer-encoding: 7bit

Sincerely,
Hal Kaufman
President, My Adoption Advisor
612-801-6896
(e-mail address removed)
<http://www.MyAdoptionAdvisor.com>

--B_3316697177_6704280
Content-type: text/html;
charset="US-ASCII"
Content-transfer-encoding: quoted-printable

<HTML>
<HEAD>
<TITLE>Test - should be junk</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Calibri, Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:11pt=
'><BR>
<BR>
Sincerely,<BR>
Hal Kaufman<BR>
President, My Adoption Advisor<BR>
612-801-6896<BR>
<a href=3D"(e-mail address removed)">[email protected]</a><BR>
<a href=3D"http://www.MyAdoptionAdvisor.com <http://www.MyAdoptionAdvisor.com>">http://www.MyAdoptionAdvisor.com= <http://www.MyAdoptionAdvisor.com=>
</a><BR>
</SPAN></FONT>
</BODY>
</HTML>

--B_3316697177_6704280--
 
D

Diane Ross

You are using complex HTML in the message. This is an indicator for many of
the spam filters used by servers. Use regular HTML and you should be OK.
<HTML>
<HEAD>
<TITLE>Test - should be junk</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Calibri, Verdana, Helvetica, Arial"><SPAN
STYLE=3D'font-size:11pt=
'><BR>
<BR>
Sincerely,<BR>
Hal Kaufman<BR>
President, My Adoption Advisor<BR>
612-801-6896<BR>
<a href=3D"(e-mail address removed)">[email protected]</a><BR>
<a href=3D"http://www.MyAdoptionAdvisor.com
<http://www.MyAdoptionAdvisor.com>">http://www.MyAdoptionAdvisor.com=
<http://www.MyAdoptionAdvisor.com=>
</a><BR>
</SPAN></FONT>
</BODY>
</HTML>

--B_3316697177_6704280--
Click to expand...

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>
 
H

Hal

Great, but...

Entourage help states: Complex-HTML mail messages contain code that provides special formatting such as tables, navigation menus, or other effects. Although you cannot create complex-HTML messages in Entourage, you can receive them.

So if you are right that I am sending complex html then how I am doing that when I compose the msg in Entourage? Is help wrong?

If help is wrong then how do I turn complex html off?

Thanks so much for helping me!
 
H

Hal

Great, but...

Entourage help states: Complex-HTML mail messages contain code that provides special formatting such as tables, navigation menus, or other effects. Although you cannot create complex-HTML messages in Entourage, you can receive them.

So if you are right that I am sending complex html then how I am doing that when I compose the msg in Entourage? Is help wrong?

If help is wrong then how do I turn complex html off?

Thanks so much for helping me!
 
C

Corentin Cras-Méneur

If help is wrong then how do I turn complex html off?
Click to expand...

Send as plain text. It's in the preferneces if you want to do it by
default (I do) and you can also do it on a per message base through a
button on the left side of the formatting toolbar in your message,

Corentin
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Recover Deleted Junk Email 1
Some emails are being classified as junk. 1
All incoming mail put into junk folder 1
Messages are not going to sent folder 1
Some sent emails are not received by recipients 6
Entourage sending web links that are not clickable 5
Valid Mail keeps going to Junk Email Folder in Entourage 12.2 7
Entourage Certificate Problem 16

Top