C
cprelude
Hi...
Emails I am sending to a client are being successfully sent to him.
However, each time I send him an email I get a "bounced" reply from
another email server altogether and that referencing an old, now
unused email address which once belonged to my client.
The bounce message reads:
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
(e-mail address removed)
(the x's are mine to protect identity of client).
The bounce back email contains precious little information except the
following:
Action: failed
Status: 5.1.1
There is no rule in the client's inbox to autoforward to the old
address. The client's MX records have recently been changed to use his
web host's mail server, and no longer reference the old mail server
(to which the above old address is attached).
The MX record change was made smoe THREE weeks ago, so I would be very
surprised if there was any problem relating to MX record. I have also
asked the company who host his new mail server to check his MX records
and they say the Records are correctly pointing to the new mail
server, and there is no reference to the former Exchange server.
Additionally, the following is the case. I only get the bounce-backs
from my home copy of Outlook 2007. I have however cleared refreshed
the email N2k file on my PC, and therefore cleared the cache of
autolookup email addresses.
The problem does not happen when I send an email from Outlook Express
on the same machine, or from my work email, or from my webmail: only
my home PC Outlook 2007 client.
The problem appears to happen with a couple of his other
correspondents.
There is no forwarding enabled on his host mail server.
I just cannot understand what is happening: but it appears as if a
copy of my emails are being somehow sent to this rogue Exchange Server
as well as the new email server, then getting bounced.
The only other factor is that his home PC is set up to use Outlook as
if connected to an Office Exchange server. However, I have disabled
the Exchange account from send/receive groups and set it to offline.
He is now only using a standard pop3 email account as his only active
Send/Receive account in his home copy of Outlook.
Anyone any ideas?
Paul
Emails I am sending to a client are being successfully sent to him.
However, each time I send him an email I get a "bounced" reply from
another email server altogether and that referencing an old, now
unused email address which once belonged to my client.
The bounce message reads:
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
(e-mail address removed)
(the x's are mine to protect identity of client).
The bounce back email contains precious little information except the
following:
Action: failed
Status: 5.1.1
There is no rule in the client's inbox to autoforward to the old
address. The client's MX records have recently been changed to use his
web host's mail server, and no longer reference the old mail server
(to which the above old address is attached).
The MX record change was made smoe THREE weeks ago, so I would be very
surprised if there was any problem relating to MX record. I have also
asked the company who host his new mail server to check his MX records
and they say the Records are correctly pointing to the new mail
server, and there is no reference to the former Exchange server.
Additionally, the following is the case. I only get the bounce-backs
from my home copy of Outlook 2007. I have however cleared refreshed
the email N2k file on my PC, and therefore cleared the cache of
autolookup email addresses.
The problem does not happen when I send an email from Outlook Express
on the same machine, or from my work email, or from my webmail: only
my home PC Outlook 2007 client.
The problem appears to happen with a couple of his other
correspondents.
There is no forwarding enabled on his host mail server.
I just cannot understand what is happening: but it appears as if a
copy of my emails are being somehow sent to this rogue Exchange Server
as well as the new email server, then getting bounced.
The only other factor is that his home PC is set up to use Outlook as
if connected to an Office Exchange server. However, I have disabled
the Exchange account from send/receive groups and set it to offline.
He is now only using a standard pop3 email account as his only active
Send/Receive account in his home copy of Outlook.
Anyone any ideas?
Paul